We ship throughout 
Customer service
Wallnud.com is happy to help you with your questions, below you will find the frequently asked questions is your question not listed? Then contact us via the support form or send us an email.
Wallnud.com is NOT reachable by phone, which we do to be efficient and help you better. We offer the best support and are always available to our national and international customers.
Frequently Asked Questions
Ordering
What are shipping costs?
These 18 european countries have fixed shipping costs.
Worldwide shipping costs are on request.Netherlands – € 6,95
Belgium – € 9.95
Germany – € 11.95
Luxembourg – € 19.95
France – € 16,95
Spain – € 14.95
Italy – € 19.95
Austria – € 18.95
Switzerland – € 23.95
Portugal – € 18.95
Denmark – € 22,95
Czech Republic – € 25.95
Slovenia – € 35.95
Poland – € 22.95
Slovakia – € 27,95
Hungary – € 24,95
Croatia – € 29,95
Sweden – € 27,95Are my wall displays in stock?
Most Wall Displays are in stock, but if they are not in stock you can reorder them without any problem. You will then receive the Wall Displays a little later.
How can I change my order?
You can only change your order if you have not yet received a shipping confirmation. Please contact our customer service immediately to change your order.
How do I change my delivery address on a current order?
This is only possible if your order has not yet been dispatched.
How can I cancel my order?
This is only possible if your order has not yet been dispatched. Once you have received your order, it can be returned within 14 days at your own expense. You pay the return costs yourself.
Delivery
When will I receive my order?
When our products are in stock we ship within 1 to 2 days.
If a product is backordered, it will be shipped in about 7 days.
Which countries are shipped to?
We ship worldwide.
But these european countries + shipping costs are standard integrated in our webshop.
Netherlands
Belgium
Germany
Luxembourg
France
Spain
Italy
Austria
Switzerland
Portugal
Denmark
Czech Republic
Slovenia
Poland
Slovakia
Hungary
Croatia
SwedenRequest international shipping.
Is your country not listed in our webshop? No problem, send an e-mail to hello@wallnud.com and we will calculate the shipping costs to your country.
Which parcel service do you use?
We ship within the Netherlands with DHL.
In Europe with DHL, PostNL and DPDMy product was delivered damaged or incomplete
My product was delivered damaged.
We do our utmost to ensure that every order is packed properly but sometimes items can be damaged during transport. Please let us know and we will provide a suitable solution.My product was delivered incomplete
We do our utmost to ensure that every order is sent complete but it is still human work and sometimes a mistake can be made.
Let us know what you are missing and we will make sure your order is delivered complete.
Payment
How can I pay?
At Wallnud.com you can pay with at no extra cost with:
- iDEAL
- Klarna
- Paypal
- Credit card (Visa or Mastercard)
- Bank transfer
Where can I find my invoice?
When we have shipped your order, we always send the invoice by e-mail as an attachment to your shipping confirmation. You can also download your invoices from your dashboard.
I did not receive an order confirmation e-mail?
Sometimes the mail ends up in your spambox or the mail is delayed or your payment has failed. Check whether money has been deducted from your account.
Change and return
What are the return conditions?
Your purchase may legally be returned within 14 days. You pay the return costs yourself.
PLEASE NOTE: Leave the protective film on the plexiglass, if you have already removed it, returns are no longer possible.
How do I register my return?
If you would like to return a product, please send an e-mail to hello@wallnud.com and we will be happy to help you.
How quickly will I be refunded after my return?
As soon as we have processed your return, we will refund you within 7 working days.